Effective 26 October 2026
These terms cover your use of the Krates iPhone app. They are an agreement between you and Lizwise Elv LLC, a California limited liability company ("we", "us"). They are written to be read. If something here is unclear, ask.
You accept these terms by tapping I agree in the app. If you do not agree, do not use Krates, and delete the app.
You get Krates from the App Store under Apple's Licensed Application End User License Agreement (the Standard EULA). It applies alongside these terms; where the two conflict, the Standard EULA governs the licence to the app. Apple is not a party to these terms and is not responsible for Krates or its support.
Krates is not a medical device, and nothing in it is a diagnosis, a treatment recommendation, or a substitute for a clinician. It makes observations about records you already hold: that a value has moved, that a test has not been repeated, that a pattern is worth a question. Deciding what any of that means is your doctor's job, not an app's.
Do not use Krates to decide whether to start, stop or change a medication, or whether to seek care. If you think something is wrong, contact a clinician. In an emergency, call 911.
Krates shows data supplied by Apple Health, by the health systems you connect and by the devices you connect. It does not create that data and cannot correct it. Records can be incomplete, delayed, duplicated or wrong at the source, and a health system may hold results Krates never receives. Findings computed from incomplete data can be incomplete in turn.
Reference ranges come from the performing laboratory where one is supplied. Where none is, the app substitutes a general range and says so. A general range is a display aid, not a clinical judgement about you.
Your records are stored on your iPhone, protected by its passcode. If you share your unlocked phone, you share the record.
Insight wording, card chat, Eat or Skip's label and meal reading, and recipe ideas use an AI model (Google's Gemini). Each is off until you allow it; the privacy policy says exactly what each sends. AI makes mistakes, including confident ones. The numbers on an insight card are computed on your iPhone from your own records, but the sentences around them, chat answers, meal estimates and recipes are generated, and should be read as explanation or suggestion, not as facts checked by a person.
Eat or Skip's verdicts, nutrition numbers and meal estimates are estimates. Photos can be misread, product databases can be out of date, and recipes change. Never rely on Krates to tell you whether a food is safe for an allergy, an intolerance or a medical diet. Always read the package label, and follow the advice of your doctor, allergist or dietitian. Recipe ideas are suggestions: check every ingredient yourself, and handle and cook food safely.
Don't misuse Krates or its service: don't try to get around its limits or security, reverse engineer the service, use it to send content that isn't yours to send, or use it in a way that breaks the law.
Krates is free and is provided "as is" and "as available". It is not promised to be available, complete, uninterrupted, accurate or free of error, and features may change or be withdrawn. To the fullest extent the law allows, we give no warranty of any kind, express or implied, including of merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent the law allows:
Nothing here limits liability that cannot lawfully be limited.
You agree to defend and indemnify Lizwise Elv LLC and its members, managers, employees, contractors and agents against claims, losses and costs (including reasonable legal fees) arising from your breach of these terms, your misuse of Krates, or your use of records you are not entitled to read.
California law governs these terms, without regard to its conflict-of-laws rules. Any dispute will be heard only in the state courts located in San Mateo County, California, or, where a federal court has jurisdiction, the United States District Court for the Northern District of California, and you and we agree to their jurisdiction.
Delete the app. That removes its storage and everything in it. There is no account to close. The privacy policy explains what that means and the little that is kept elsewhere. We may stop offering Krates at any time.
These terms may change. A material change will be dated above and called out in the app before it takes effect. Continuing to use Krates after that means accepting the revised terms.
26 October 2026: adds 18+ and US-only, Apple's Standard EULA, AI features, food and allergy caveats, liability limits, an indemnity, and California law.
Questions about these terms, or about the app: [email protected], or the support page.